Ordering plants - Frequently Asked Questions
Do you take online payments?
No. When you place an order with us via the website, an automatically generated email
is sent to us with the precise details of your order and the delivery address you have chosen.
We are planning to take online payments in the future, but currently we will contact you to confirm your order, arrange delivery and take payment.
How do I know if you have received my order?
When we receive your order from the website,
our staff will be in touch with you, using the contact details you used to register on our website,
to process your order.
At this stage we will confirm your order, verify that all items are in stock,
confirm the delivery details, arrange delivery and take payment for your order.
Can I order your products directly by phone, fax or email?
Yes. The website just provides an easy and interactive way to view our catalogue and place your order with us.